Tag Archive for: Learning

Learning Off the Tracks

On the final day of our West Highland Way Walk, a few of us rode aboard the Jacobite Express from Fort William to Mallaig.
It is the classic steam train across the Glenfinnan Viaduct, which I am sure many of you may have already taken – especially any Harry Potter fans!
As we approached the viaduct, the guard announced to get ready for a photo opportunity and to have our cameras handy, but not to lean out of the windows!
Everyone on board was focused on the moment: the train curving over the bridge, cameras out, trying to capture the perfect shot.
But the best photo I took wasn’t of the train and the viaduct, rather it was of the crowd below!

The Other View

Hundreds of people in the fields, some who I guess had travelled for hours, all there just to watch.
Yet something else clicked as I watched the little matchstick people below – it seemed much more fun down there than it was on the train!
They chose where to stand, what to notice, when to click.
They weren’t guided by announcements or told what to focus on.
Each of them was part of the moment on their own terms.
And that made me think about how we approach our personal development and learning.
Too often, learning is structured like the train ride: linear, controlled, timed to the minute.
Someone tells you when the “big moment” is, what to focus on, and how to capture it.
But real learning often looks more like the crowd: informal, self-directed, sparked by interest, not instruction.
Each of us seek meaning in our own way, turning up when something matters to us personally and learning most, when we have space to explore, reflect, and choose for yourself.
In the learning and development world, we spend a lot of time designing the “train ride”, but maybe we need to think more about how to support the people in the field.
The 70/20/10 model comes to mind.
Because sometimes the most valuable learning doesn’t happen on the tracks.
It happens off to the side, where curiosity lives, and where people are free to really see.
Where would you rather be – on the train, or choosing your own view?

Switching Hats

Recently whilst visiting Edinburgh with friends, we wandered in and out of a few shops.
My friends were interested in the T-shirts, but my eyes landed on a new hat.
A flat cap actually, and for the Scots amongst you, Paw Broon style!
I like my collection of hats and caps.
Sometimes a hat just seems to migrate to me!
As I’ve worn it in the days since, it’s come to symbolise something more meaningful, especially in my work as a coach and facilitator.
In business and leadership, we often talk about “wearing many hats.”
Leader. Listener. Strategist. Facilitator. Coach. Friend. Challenger. Visionary.
Each of these hats demands something different of us.
One calls for boldness, another for stillness.
One requires you to take the lead; another asks you to step back.
Some hats feel familiar and well-worn; others take time to grow into.

When to switch

What I’ve learned over the years is that great leaders know not just how to wear many hats, but also when to switch them, and how to do so with grace.
Sometimes when I step into lead or facilitate a meeting, I need to offer clarity and direction.
Later, perhaps in the same day, I may meet a coaching client who needs me to say very little at all, just to listen deeply and hold some quiet space for them to have time to think.
And by evening, I’m a mentor or friend, simply present, with no agenda.
It’s not about performing different roles.
It’s about being adaptable while staying authentic to my true values.
The key isn’t in the number of hats that I wear, or I have in my collection, it’s the wisdom to know which one is needed in the moment, and to take one off when it no longer serves.
So, the next time you feel stretched, pulled in different directions, or unsure of what’s being asked of you, just pause for moment, slow down and ask yourself:
Which hat is needed right now?
Am I clinging to a hat that no longer fits this situation?
How can I switch hats without losing who I am?
Leadership isn’t about having all the answers or wearing the fanciest hat in the room.
It’s about serving others well, by being ready to step into what’s needed, with intention, empathy, and perhaps a wee bit of humour too!
What hat will you be wearing today?

What’s your one word?

In a recent virtual learning session, I kicked off with a simple question as a little icebreaker…
“Give me one word to describe how you’re communicating these days.”
Pausing for a moment to consider their responses, words started to appear in the chat box, including some of the following:
Friendly. Rationally. Deeply. Detailed. Concisely. Comprehensively and many more.
Immediately, we were off to a powerful and thoughtful start.
Some participants then chose to explain further why they were communicating in that manner.
They mentioned their tone, their intentions and the impact it was having.
They began to see and understand the impact beyond their words.
New insights about presence, awareness, mindset and leadership came to the fore.
It turned out to be a moment of powerful reflection for everyone.
Each of us communicate in some way or form every day.
Speaking.
Texting.
Writing.
Posting.
And it doesn’t have to be words, more powerful is our body language and the visual clues we send.
Often, it’s the unspoken that lands the loudest, such as, silence, tone and eye contact.
When was the last time you stopped to ask how you’re actually communicating?
In our session, the simple act of naming how we communicate opened the door to group learning, personal insight, and stronger accountability.
So, pause for a second.
What’s your one word?
And more importantly: is it working for you?

Unpredictable, and That’s Okay!

“Help me understand how this works for you?”
That’s a question I’ve used a lot in my coaching practice recently.
Especially when working with minds of all kinds, each one wired differently, each one worthy of being understood on its own terms.
There have been a few sessions where, being honest, I thought, “We didn’t go anywhere today.”
Lately, I’ve been learning to see those moments differently.
What’s changed?
I have been doing a bit of work with clients who are neurodivergent.
Those living with ADHD, Autism, anxiety, or simply a different way of processing the world.
I’ve realised: We always go somewhere.
…It just might not be where I expected, or how I expected to get there!
The pace of any progress is much less linear and far more unpredictable.
I’ve noticed that some clients speak in bursts, that are full of energy, with fast and fragmented thoughts being expressed simultaneously.
It’s often messy!
I hold that space without rushing to fill it or “tidy it up.”
And so, I adapt.
I shift.
I follow their cues.
Listening, observing even more.
I flex.
I slow down.
Interestingly, I’ve also noticed my own routines and habits more closely.
I’m growing curious about the ways my own neurodiverse traits and stress responses show up.
In many ways, it feels like I’m becoming a student again.
I used to think my job as a coach was to guide people to clarity.
But now, I wonder if it’s more about staying curious while they create their own clarity, in their own way, and most importantly, in their own time.
And as they evolve… so do I.
I’m still learning.
Who in your life might need you to slow down, adapt, and simply ask, “Help me understand how this works for you”?

Making Metamorphosis Stick

Graduating from university many years ago, literally changed the direction of my life.
I recall attending one of a myriad of careers fairs, where numerous companies visited the university and talked about job opportunities.
One company in particular “Metamorphose” sourced and developed graduates for sales positions and after enduring an intensive selection process, I was offered my first graduate sales role with a major company.
Over the course of the next year Metamorphose were set to fine tune my sales skills through a series of training seminars and inspirational leadership events.
During each session and the subsequent year-long follow up, the big idea was to transfer some of the greatest sales skills and ideas into our daily conduct and routines.
To make it “sticky” enough to make a real difference in our sales abilities, our effectiveness and ultimately the results that we achieved.
In essence it was important for Metamorphose that their training manifested itself in the personality, conduct and performance of each graduate student.
The training certainly was first class and to this day, I still use their materials and powerful techniques.
Sadly however, along the way, there were many who failed.

Adaptation

In life, I’ve discovered that there are many who can hear a great message and not be deeply stirred – we are all different after all.
Yet others, have the ability to take ideas successfully through the early stages of their metamorphosis to where they become ingrained habits that drive long-term success.
The difference often lies in commitment, mindset, and the willingness to apply what is learned consistently.
I saw first-hand how some graduates thrived, seizing every opportunity to refine their skills, while others struggled to implement the lessons.
The most successful individuals were those who embraced continuous learning, adapted to challenges, and stayed persistent even when results were slow to appear.
An effective way to make learning “sticky” is through constant practice, by applying new skills in real-world scenarios until they become second nature.
Another is by repetition, revisiting key concepts over and over to reinforce retention.
For me, coaching and mentoring others has proven to be the best “sticky” method of all.
Looking back, I realise how much of that early training has shaped my approach to business and personal growth today.
What’s one lesson from your early career that has stayed with you?

Bee-Inspired

Last night, I had the chance to meet up with some dear friends and fellow coaches, Philip Atkinson and Dave Kesby.
I joined with many other guests for the launch of Philip’s leadership book “Bee Wise” at the Royal Over-Seas League in London.
Philip is not only a remarkable Organisational Coach, but he is also a beekeeper and an accomplished one at that.
In his book he “lifts the lid on what happens inside a hard-working hive and uses this as a refreshing metaphor to examine working life.”
In essence, “the beehive is the ultimate business case of complex organisations and working life today.”
Philip gifted me a limited-edition hard copy of his book around Christmas time, and I’ve loved perusing it ever since.
The book considers twelve key topics relevant for leadership in organisations today, including change, communication, continuous learning, decision making, diversity, purpose, productivity, teamwork and many more, all through the fascinating metaphor of an industrious beehive.
I’ve discovered a few favourite chapters and understand a little more about the life of bees, and the lessons they can teach us.
Dave was one of 12 guest writers who Philip partnered with to share additional or alternative views, helping to create a community of shared thinking or in other words some hive-logic!
Last night was not just about celebrating the launch of a book; it was about celebrating friendship, shared learning, and the power of collaboration.
Spending time with Philip, Dave, and so many like-minded professionals reminded me of the importance of community and the strength we find in exchanging ideas.
Philip’s ability to weave wisdom and leadership lessons from the natural world into our working lives is truly inspiring.
I wish you every success Philip with “Bee Wise” – may it continue to spark meaningful conversations and insightful reflections in organisations far and wide!
And to all those who have yet to pick up a copy, I wholeheartedly encourage you to dive in and discover the buzz for yourselves! 🐝
Bees thrive on teamwork; just as great leaders foster collaboration – I have a free limited edition signed hard copy to give away!
Tag a colleague, mentor, or friend who embodies the spirit of teamwork and share why they inspire you below.
I’ll pick a winner and send the signed copy to one lucky participant!

Lines that define

Recently whilst working with a business client, we explored the concept of personal boundaries or the red lines we draw for ourselves and are unwilling to cross, even in the most difficult of situations.
The values that define our boundaries protect our well-being and even guide our decisions.
Boundaries can often reflect our deepest principles and non-negotiables.
They shape how we interact with others and help us navigate the challenges we face.
To bring this to life, we engaged in a few activities about boundaries.
We’d already created a psychologically safe space for everyone to share in our learning session.
Participants were asked to visualise a scenario where their boundaries had been tested, a moment when they felt uneasy, conflicted, or even compromised.
They were then invited to reflect: where did they draw the line?
Many chose to share their experiences openly with the group.
Did they stand firm, or did they allow others to cross that line?
The conversations that followed were eye-opening.
People shared how recognising and honouring their boundaries had empowered them, strengthened relationships, and brought clarity in difficult situations.
Others admitted how, at times, they had failed to assert their limits, leading to regret or frustration.
Understanding your own boundaries requires courage, self-awareness, and sometimes, a willingness to say “no.”
So, where do you draw the line?
How do your boundaries reflect who you are and what you stand for?
And, most importantly, how do you ensure those boundaries are respected?

Looking Back

“You’re looking well Dave” I said.
“And you too Daryl” he replied.
And so began our lovely lunch with one another, earlier this week in Stirling.
Dave and I were colleagues many years ago, collaborating on numerous large-scale, challenging projects during our time working together.
Lunch was delicious.
We got caught up on our family situations.
And we talked about what we were doing now.
But what we really enjoyed was taking time to reflect upon our many experiences we’d share together, twenty plus years ago.
Looking back allowed us to revisit past experiences with the clarity of hindsight.

New Insights

As we shared our thoughts and feelings, we found they often revealed insights that we’d missed in the moment, from many years ago.
Indeed, we found looking back useful, because it gave us both a new perspective.
Revisiting those moments with Dave added another layer of richness, as his perspective shed light on details I’d never considered.
Part of enjoying life lies in celebrating our accomplishments and milestones, and there were certainly plenty of those during the time Dave and I worked side by side.
Whilst reflecting on some of those daunting challenges we faced together, our shared response was, “I’d never thought about it quite like that before.”
Looking back isn’t just about nostalgia—it’s an opportunity for growth.
We both recognised how far we’d come and understood a little better how the many challenges we’d faced together had shaped us, and to some extent, influenced our future decisions.
There is something very powerful about reflecting on the past together.
We both realised how much we’d influenced each other; in ways we’d never considered.
Looking back certainly helped us to understand how our past experiences had shaped us, but somehow it also helped us to look ahead to the future with renewed confidence.
It was a real joy to strengthen our bonds of friendship, celebrate our successes and gain a deeper empathy for and understanding of each other – after far, far too long!
Thanks Dave – and I’ll pay next time!
When you look back on where you’ve been, how does it shape the way you see your path ahead?

A Ball of String

Recently I was asked, “As a facilitator, what are your favourite learning tools in your backpack?”
I smiled…
There are many “essentials” that I carry in my backpack when I facilitate a workshop.
– Pens, markers (sharpies or neuland refillables), dry board markers, paper, post it notes.
– CCS Cards, Organisation Cards and other cards to write on
– My laptop, a pointer/clicker, extra batteries, an external mouse and a thumb drive.
– Masking tape.
– Power adaptors
– Rubber bands and Paper clips
And last but not least, my very favourite, it goes everywhere, my 𝒃𝒂𝒍𝒍 𝒐𝒇 𝒔𝒕𝒓𝒊𝒏𝒈!
It’s a short list but these few supplies have gotten me out of a lot of jams, consistently bring energy to the room, and help me to create memorable moments in any learning session.
So why a ball of string?
A simple ball of string is often underestimated, but it is a highly effective tool in facilitation.
Its versatility makes it a powerful symbol and practical tool for measuring and demonstrating different behaviours and concepts in various workshops.
Here are 2 simple examples of how I’ve used it recently…

Example 1

As a measurement tool, by using it as a line on the floor and asking participants to gauge their thoughts and feelings about something.
For example, I explain that one end of the line is “Strongly Agree,” the opposite end is “Strongly Disagree,” and the middle represents a neutral stance.
The activity always involves making decisions about how much they agree or disagree with statements or questions that I ask.
On every occasion, I invite participants to position themselves on the line to indicate their view, leading to some fascinating discussion and varied opinions.
Another one I use string for is to help people understand the importance of connection and communication within a team.

Example 2

When one person talks or shares an idea, they hold onto the string and toss the ball to someone else.
As the string weaves across the group, it creates a visual web of connections, symbolising how each person’s input influences the others.
It can be a powerful illustration of interdependency in any team, and how communication flows through and binds a team together.
A ball of string is more than a basic tool as it can symbolise and practically demonstrate essential leadership behaviours.
What’s in your backpack?

Stretching, Growing and Learning

Over many years, I have had the opportunity and privilege to work in many leadership roles.
Lessons in leadership come in many ways.
I’ve certainly been stretched on many occasions as I struggled to get my head around the particular challenge of the day.
I’ve grown too in knowledge and understanding about how to handle many difficult situations.
And, I have learned so much about people, behaviours and what it means to be a good leader by putting the interests and needs of others first.
Oftentimes, I have benefited too from the guidance of other leaders who have inspired me.
Reflecting upon the last three years in Belgium and the Netherlands, working with 300+ young 18 – 26-year-old future potential leaders, I learned many lessons.

Stretching…

Time and time again, stretching opportunities came along for each of them to learn new skills.
Daily, growth opportunities arose for all of them to take on new challenges.
And regularly they all had opportunities to receive constructive feedback through 1-1 and team coaching/mentoring sessions.
Together we celebrated our successes.
When times were tough, when failures happened, we’d counsel with one another and figure out how to improve.
We learned a lot about slowing down.
Partnering with them, empowering them and trusting them to deliver their best work was key.
In any new growth situation, where we are learning and growing, our focus on what matters most is paramount.
Stretching happened every day.
And like many physical exercises, it is easy to grow tired!
No pain, no gain!
Small steps and little victories are key to forward progress.
Leadership guru, John Maxwell whilst speaking about the Law of the Rubber Band said; “Growth stops when you lose the tension between where you are and where you could be. There are many uses for a rubber band, but it’s of no use or value until it’s stretched.”
Just like a rubber band, you will never reach your full potential unless you are stretched!
Frequently, I was asked “How do I become a better leader?”
To start, take yourself out of your comfort zone and be prepared to be stretched.
Embrace the tension and put the resistance to work!
What kind of things are stretching you at the moment?