Facilitation & Training

A facilitator acts as a guide to help you to move through a specific process.

I love to facilitate! My job is to ensure that each and every participant does their very best thinking in both a supportive and challenging way! I create a safe space where everyone can participate, get involved and share each other’s points of view. Over many years I have facilitated sessions from 1 – 1000 participants! The larger sessions take a particular set of skills and confidence to ensure success.

Training and Facilitation are similar skillsets and the terms are used interchangeably. However, as a trainer, I tend to focus in as an expert on certain topics, whilst as a facilitator I am much more adept at completing a process. For example, as a trainer I may lecture, share specific knowledge or insights on a topic, conduct a demonstration, supervise some skills practice, and I may even correct a learners’ mistakes. As a meeting or workshop facilitator I may lead a discussion and help participants learn from their own experiences and share information.

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Key skills in facilitation include:

Setting Boundaries: From the outset, establish ground rules, boundaries and objectives with an outline structure for the time allotted with achievable outcomes clearly defined. This helps to keep the due process on track.

Communication: For example, being able to give clear instructions, from the opening ice breaker activity to how long they have to complete an activity.

Observation: From gauging the energy in the room, focus in on body language, who’s talking and who isn’t, checking in on time and on occasion handling difficult situations that do arise!

Questioning: I use a variety of techniques including Open, Closed, Probing, Reflective and Hypothetical questions to check on comprehension, understanding, to challenge and clarify.

Active Listening: Summarising, reflecting, paraphrasing, giving full attention, listening not only to words but meaning and common themes emerging.

Building Rapport: Being able to really connect with any group is key. Maintaining eye contact, sharing thoughts and insights, building trust through empathy and finding common goals, shared interests and values are part and parcel of building rapport.

“Having worked with Daryl for both group facilitation and individual coaching, he delivers tailored insightful programs which have resulted in real, tangible business and individual improvements. Often challenging, often supporting, often driving self-reflection, clear stretching individual and business goals have been set, measured and achieved – all of this using interesting and fun tools to illustrate key areas for improvement. Our relationship with Daryl has proved to be a great asset to our business.”

Alistair ComptonGroup Managing Director, Stovax Heating Group

“Working with Daryl has been an incredibly insightful, helpful and inspiring journey for me. In each of our coaching sessions Daryl helped me to understand my strengths and worked with me to overcome challenges. A hugely beneficial investment of time, both personally and professionally.”

Jamie BroadbentRBS International

“As a personal coach, Daryl was able to uncover weaknesses and help turn them into strengths that could then be translated across the business bringing tangible results.”

Dean WillemsManaging Director, OSL

“I have found coaching with Daryl to be extremely beneficial and more helpful than any professional course I have ever attended. He creates a very kind and supportive environment to critically analyse issues and come up with tangible new approaches and techniques. His support has helped me to grow as a senior leader and to be more effective in my role.”

Gillian McMahonDirector of Strategic Partnerships and Policy, Mary’s Meals International

“I have been fortunate to work with Daryl as a colleague but more recently as a trainer / coach. Through our sessions Daryl has helped me understand my strengths and identify areas for improvement. I have found him very knowledgeable and very engaging. I would very much recommend his services and will use him for my team going forward”

Peter BrownManaging Director, APT Skidata

Facilitation & Training

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