Tag Archive for: Learning
The Stationery Aisle Experiment
Slenteren: The Case for Moseying
A Better Beginning
26 Names. No pressure.
Formulas
Check in – Check out
I bought myself a ball recently.
In fact, I bought three, one for each learning room in Perth.
At the start of every session of the Lead the Way leadership programme at Aviva, we check in with one another.
We assess how everyone is feeling, and we determine what we want from the learning opportunities that day.
At the start, no one really knows each other yet.
There’s that quiet shuffle, a few polite smiles, and the unspoken thought of “please don’t pick me first.” 🫢
It can be awkward and even a bit intimidating. Especially when you’re asked to share something real in a room full of near strangers.
On our final day, we check out and consider again our feelings and what we have learned over the duration of the programme.
I noticed some of my fellow facilitators experimenting with different tools and activities on each occasion.
Sitting, standing, line ups, circles, balloons and balls of all different sizes and colours.
Checking in and checking out, is a big thing.
So, we each bring in the big support…!
For me – it is a rubber ball, nice and bouncy… ⚽
No pressure, no spotlight, just a simple rule: if you’ve got the ball, it’s your turn.
If you don’t, you can relax (or plan what you’re going to say while pretending not to).
And somehow, it works.
And the psychology of it is quite simple.
Turns out, giving people a ball gives their nerves somewhere to hide. And when that happens, the words seem to come a bit easier.
The ball gets passed around (or tossed, bounced or rolled), the room softens, people start to smile, and before long, proper, honest stories start to come out.
Funny how something so simple can help people feel a bit braver, a bit more comfortable, a bit more themselves.
Sometimes, all it takes is a ball to get things rolling.
A small reminder that when people feel safe and at ease, learning has a much better chance of sticking.
So, I’m curious… what simple things have you seen make a big difference in helping people open up?
Delays, Diversions and Leadership
Lessons Learned
The Breakfast TV Effect
The Wizard of Wi-Fi
Last week whilst running a leadership programme for Aviva in Perth, we ran into some technical problems when the display screen and laptop simply stopped working.
The slides froze, the Wi-Fi seemed to disappear, and the result was the learning got stuck.
I looked at my co-facilitator, a little stumped.
“What now?” we both thought.
Disconnect, reboot, and see what happens.
After doing all that, there was still nothing.
Participants in the room paused and then started looking around.
“Time for a short break…” I thought.
Off they went.
It was time to send for Simon.
Simon is our IT expert.
But that description hardly captures what he really does. He’s constantly moving around the centre – fixing something, testing a new tool, trying out a different way to make things work better.
He’s endlessly curious.
And when something breaks, freezes or refuses to behave… he appears.
Within a few minutes he’s untangling cables, adjusting settings, installing software, restarting systems or calmly experimenting with another approach until everything springs back to life again.
I like to call him Mr Magic, as it’s a bit like watching a wizard at work!
The Wizard of Wi-Fi.
But there’s something else going on here too.
Because Simon isn’t just fixing technology, in many ways he’s enabling learning.
A room full of people can’t learn very easily if the tools they rely on stop working. Slides, microphones, screens, connections – they all form part of the learning environment.
And its Simon that quietly keeps that environment running – constantly.
What strikes me most, though, is not just his technical ability. It’s his mindset.
Experimenting and testing until something works.
Which, when you think about it, is exactly what learning looks like.
Trying things, adjusting, troubleshooting and figuring things out.
Every organisation has someone like this.
The person people instinctively look for when things go wrong.
In the Learning Centre, that person is Simon.
And like all good wizards… he’s usually already working on the next problem before anyone else has even noticed it.
Every organisation has a Simon.
Who is yours?
