Small Moments, Big Shifts

Its been nearly two months since I stepped into my new leadership facilitation role with Aviva.
I’ve been busy learning lots about new programmes and perhaps most meaningfully, seeing the power of thinking partnerships.
One of my favourite moments in many of our recent Lead the Way workshops comes during a simple but powerful “buddy coaching” conversation.
There are four different variations of the programme, depending upon seniority level.
During each programme, individuals are frequently randomly paired together.
It’s there, that the coaching conversations begin.
One person reflecting, the other listening deeply and asking thoughtful questions.
We encourage them to be curious.
Two people, fully present, exploring what it means to grow.
On the surface, it seems like a short exercise.
However, I’ve noticed that it only takes a few intentional minutes with a learning buddy like this, to unlock something deeper, a fresh idea or perhaps a new direction for them to consider.

Sitting and Walking

Buddy coaching isn’t simply about sitting opposite each other at a table, some of the best conversations and discoveries are made whilst out for a walk together.
Changing the environment can really help each of us change how we look at things.
“Walking is man’s best medicine.” – Hippocrates
In their conversations, leaders ask each other:
• How would you describe yourself as a leader right now?
• What assumptions do you carry about leadership?
• What would ‘better’ look like for you?
Every time we run this exercise, there is a noticeable, yet subtle shift in the energy in the room, from quiet reflection to rich dialogue.
These short listening and questioning exercises help people slow down and connect.
Interestingly, another upside is they think more intentionally about how they lead and respond to change.
Sometimes the most profound learning moments don’t come from slides or theories, but from being truly heard by another person.
A simple reminder that great leadership often starts with great listening.
When was the last time you truly listened, not to respond, but to understand?