Tag Archive for: customer service
Out of your depth?
When was the last time you were “out of your depth?”
Out of your depth – “not having the knowledge, experience, or skills to deal with a particular subject or situation.”
This week, I have experienced major IT problems with my laptop. My own efforts to resolve the matter, just seemed to make it worse. I was out of my depth for sure! I had no idea what was going on with Outlook, and it was just going from bad to worse – causing me all kinds of frustrations and major communication issues.
There is never a good time for technology to fail.
So, I decided to go for a walk, got some fresh air realising that I needed some help.
I contacted Managed IT Experts. I love their strapline “We make technology work for your business” – that’s what I needed. Within minutes he was onto the problem, doing some IT wizardry, resolving the issue at hand and had me back up and running once again.
Lesson learned – sometimes its best to call in the experts when you are well out of your depth!
Thank you Sergio Andre