Moments That Move Us
I’ve been so focused on facilitation and delivery lately that I almost forgot how easy it is to lose track of what really moves people.
However, a recent experience reminded me of a moment in a workshop from a few years ago.
It taught me a simple truth… Thoughts shape emotions. Emotions drive action.
I recall the energy in the room was buzzing. Everyone was engaged, leaning in. Then, something shifted.
One participant, quiet until then, spoke up: “I can relate to that.”
And just like that, the tears came.
The tone changed instantly. We’d already built a space of psychological safety that day, but this moment, this raw, real moment – cut through even deeper.
The room stilled. Everyone listened.
As this person opened up, they stepped into a deeply vulnerable space. And by doing so, they pulled us in with them. In that fleeting moment, you could feel the silence, it wasn’t awkward, it felt sacred.
No one said a word.
Then it happened.
The people sitting closest reached out, not with words, but with a simple, human touch. A hand on the shoulder. A nod. A connection.
In that instant, the group wasn’t just a room of individuals.
We were one.
United.
Present.
Together.
That one moment changed the whole workshop. And I’ve carried it with me ever since.
These turning points, the ones that really teach us something meaningful, don’t come with warning signs. They show up unannounced. But when they do, welcome them. Lean in. Let them shape you.
Because those are the moments that matter.
Is there someone you can reach out to today?

Many years ago, whilst walking home with our golden Labrador Shane, he found a big stick and was determined to carry it all the way home. A fence with a narrow opening became a massive problem for Shane. Carrying the stick, no matter how hard he tried, he couldn’t get through, as the stick was longer than the narrow opening in the fence. Several attempts at manoeuvring his head and his body in different directions, proved unsuccessful – he couldn’t do it. Eventually, I took the stick from his mouth, carried it through the fence and gave it back to him on the other side.
In The Chimp Paradox, Dr. Steve Peters illustrates the neuroscience behind the complex inner workings of the brain. A