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Gen Z Children

“That is so annoying!” I said to Megan as we laughed and smiled together.
Let me explain by introducing you to our Google Smart Speaker.
I am neither a technophile or technophobe – somewhere in between – I think!
However, after this last experience, I am acutely aware of my limitations!!
A few weeks ago, we had a new Wi-Fi system installed to improve coverage throughout our home.
It meant several devices had to be reconnected, including the smart speaker.
I was mindful of Wendy Nelson’s recent message about her husband, that he never delays! Her words ring in mind, when she shared, “he’d frequently say, “what’s wrong with now?!””
In a like manner, I knuckled down as quick as I could to get all the devices connected again.
The smart speaker however, turned out to be a tricky one.
Eventually, I got it reconnected and was happy.
Then the problem started.
Monic likes to listen one specific radio station here in the Netherlands and despite the fact that the smart speaker was reconnected, it wouldn’t play the station….
Grrrrrrrrrrrrrrrrrrrrrr!
And thus began the quest to overcome the technical problem.
I researched, I connected, I disconnected, I hunted even more online, I fiddled, I checked settings, I removed google home, I reinstalled google home….. and so forth!!!
Eventually, after many, many hours, over several days, I gave up!
My conclusion – maybe it was something to do with the home settings.
In the meantime, Monic was none too happy about the fact that she was unable to listen to her favourite radio station.

The Solution

Then Megan arrived.
One of our three Gen Z children, a digital native and technical wizard.
I mentioned the problem to Megan one afternoon and explained the situation.
I thought to myself, “Good luck with that, she’ll be busy for an hour or two.”
I left her in the living room and started my walk upstairs to the office.
I had barely sat down for less than a minute, when I heard a clarion call from downstairs “𝐟𝐢𝐱𝐞𝐝 𝐢𝐭!”
How annoying is that!!?
I returned downstairs.
Sure enough, the smart speaker was playing Monic’s favourite radio station and has done ever since.
The problem – the speaker thought it was in Scotland and not in the Netherlands!
Megan changed the address and hey presto the music returned.
Moral of the story – Gen Z kids can be annoying at times, but always great to have around to fix technology issues 😊
Thank you Megan – again!!!
I am all alone in this world, or can anyone else relate?

Out of your depth?

When was the last time you were “out of your depth?”

Out of your depth – “not having the knowledge, experience, or skills to deal with a particular subject or situation.”

This week, I have experienced major IT problems with my laptop. My own efforts to resolve the matter, just seemed to make it worse. I was out of my depth for sure! I had no idea what was going on with Outlook, and it was just going from bad to worse – causing me all kinds of frustrations and major communication issues.

There is never a good time for technology to fail.

So, I decided to go for a walk, got some fresh air realising that I needed some help.

I contacted Managed IT Experts. I love their strapline “We make technology work for your business” – that’s what I needed. Within minutes he was onto the problem, doing some IT wizardry, resolving the issue at hand and had me back up and running once again.

Lesson learned – sometimes its best to call in the experts when you are well out of your depth!

Thank you Sergio Andre